Terms
The agreement between you and BuildMatch.
Last updated · February 24, 2026
Section 01
Acceptance of terms
By accessing or using BuildMatchAI Inc. (“the Platform”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Platform.
Section 02
Platform description
BuildMatchAI Inc. is a marketplace that connects homeowners with vetted home-improvement contractors. We facilitate introductions and provide tools for project management, but we are not a party to any agreement between homeowners and contractors.
Section 03
Account responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information during registration.
Section 04
Contractor relationship
Contractors listed on BuildMatchAI Inc. are independent professionals, not employees or agents of BuildMatchAI Inc. We vet contractors through our verification process, but we do not guarantee the quality, safety, or legality of any work performed.
Section 05
Payments and fees
Homeowners may be required to pay deposits or project fees through the Platform. Contractors may be subject to lead fees or subscription charges. All fees are outlined at the time of transaction and are subject to change with notice.
Section 06
No guarantees
BuildMatchAI Inc. does not guarantee any specific outcomes from using the Platform. We do not guarantee that you will find a contractor, that work will be completed to your satisfaction, or that any particular contractor will be available.
Section 07
Limitation of liability
To the maximum extent permitted by law, BuildMatchAI Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to damages for loss of profits, data, or other intangibles.
Section 08
Dispute resolution
Any disputes arising from these Terms or your use of the Platform shall be resolved through binding arbitration in accordance with applicable rules. You agree to waive your right to a jury trial or to participate in a class action.
Section 09
Termination
We reserve the right to suspend or terminate your account at any time, with or without cause, and with or without notice. Upon termination, your right to use the Platform will immediately cease.
Section 10
Governing law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Section 11
Third-party content
The Platform incorporates a small number of openly licensed third-party assets. Full attribution and license details are listed on our Credits page.
Section 12
Contact
If you have questions about these Terms, please contact us at support@buildmatchai.com.