Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account data: name, email address, phone number, and password when you create an account.
• Project details: descriptions of home-improvement projects, photos, budgets, and timelines.
• Payment information: billing address and payment method details, processed securely through third-party payment processors.
• Usage data: pages visited, features used, device information, IP address, and browser type.

2. How We Use Information

• To provide, maintain, and improve the Platform
• To match homeowners with relevant contractors
• To process transactions and send related notices
• To send service-related communications
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. Information Sharing

We may share your information with:

• Contractors: project details and contact information when you request quotes or accept a match.
• Payment processors: billing information necessary to process transactions.
• Legal obligations: when required by law, regulation, or legal process.

We do not sell your personal information to third parties.

4. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and understand how you use the Platform. You can control cookie settings through your browser preferences.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission or storage is completely secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Request a copy of your data in a portable format

8. Children's Privacy

The Platform is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last updated" date.

10. Contact

If you have questions about this Privacy Policy, please contact us at support@buildmatchai.com.